Privacy Policy
This Privacy Policy explains how MOS Economics Ltd collects, uses, and protects personal data when you visit our website, contact us, or use our services. We operate in line with the UK GDPR and the Data Protection Act 2018. We limit data collection, use privacy-friendly tools, and keep our explanations clear and practical.
Data Controller
MOS Economics Ltd
10 Fenchurch Avenue, London EC3M 5AG, United Kingdom
Phone: +44 20 3966 8540
Email: [email protected]
Personal data we collect
We collect only what is necessary to provide and improve our services. This includes contact details you submit (name, email, phone, company, message), business information shared during discovery, and limited usage data such as pages viewed, device type, and approximate region. We do not build advertising profiles. We avoid sensitive categories and ask you not to include them in messages.
- Contact form and email enquiries
- Basic analytics to understand site performance
- Project files you choose to share
How we use your data
We use personal data to respond to enquiries, deliver services, improve our website, and meet legal obligations. Typical uses include contacting you about your request, preparing proposals, delivering advisory work, and running privacy-friendly analytics to improve content and navigation.
- Responding to requests and providing services
- Improving site performance and usability
- Complying with legal and regulatory requirements
Lawful bases
Under UK GDPR, we rely on one or more of the following lawful bases: contract (to provide requested services), legitimate interests (to respond to enquiries, maintain site security, and improve content), consent (for optional communications and non-essential cookies), and legal obligation (for tax and accounting records). You can withdraw consent at any time using the contact details below.
Retention
We keep personal data only as long as needed for the purpose collected. Typical retention: enquiry records up to 12 months, client records up to 7 years to meet legal requirements, and analytics data in aggregate form only. When no longer required, data is securely deleted or anonymised.
Sharing and processors
We do not sell personal data. We may share limited data with trusted processors who help us run the website, email, scheduling, or document storage. These providers are bound by contracts that protect your information and prohibit use beyond our instructions.
- Secure hosting and content delivery
- Business email and calendar services
- Document and file storage with encryption
International transfers
If data is transferred outside the UK or EEA, we use appropriate safeguards such as the UK International Data Transfer Addendum or Standard Contractual Clauses. We regularly review processor locations and ensure protections remain effective.
Your rights
You can request access, rectification, erasure, restriction, and portability of your personal data. You may object to processing based on legitimate interests and withdraw consent at any time. To exercise rights, contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies and analytics
Our site uses essential cookies for security and basic functionality. Non-essential cookies are optional and controlled via the cookie panel on this site. We prefer privacy-friendly analytics that do not track individuals across sites. You can change or withdraw consent at any time.
Security
We use appropriate technical and organisational measures including access controls, encryption in transit, and secure configuration. While no system is perfectly secure, we work to prevent unauthorised access and promptly review incidents if they occur.
Children’s privacy
Our services are intended for business users. We do not knowingly collect data from children under 16. If you believe a child has provided personal data, contact us and we will delete it promptly.
Contact us
For privacy questions or to exercise your rights, contact our team at [email protected] or write to MOS Economics Ltd, 10 Fenchurch Avenue, London EC3M 5AG, United Kingdom. We aim to respond within one business day.